FAQ

At Teri James Photography, my wall art is 100% authentic, crafted from original photographs, not AI-generated images. Professionally printed with archival inks, my work brings genuine rustic and farmhouse charm to your home, backed by my 5.0/5 rating!

A canvas gallery wrap is a type of wall art where a printed image, typically a photograph or artwork, is stretched and wrapped around the edges of a wooden frame, creating a seamless, frameless presentation. The image extends over the sides of the frame, giving a three-dimensional effect and allowing the artwork to be displayed without a traditional frame.

A float framed canvas is the same as above with a solid wood float frame added. Unlike traditional framing, the canvas is secured slightly away from the frame's edges, creating a "floating" effect where a small gap (usually 1/4 to 1/2 inch) exists between the canvas and the inner edge of the frame. This gap enhances the three-dimensional appearance, making the canvas appear to "float" within the frame and adds just of touch of modern to your farmhouse decor. See more info here.

Once framed, they look exactly the same! The mounted print is rigid, is not easily bent or creased. Mounting is recommended for the larger sizes, as a big paper print is hard to handle without damaging. A mounted print is easily framed as it does not require additional backing. See more info here.

To ensure your Canvas Gallery Print remains vibrant and in excellent condition over time, here are some simple care and maintenance tips:

Avoid Direct Sunlight: While my canvas prints are UV resistant, prolonged exposure to direct sunlight can still cause fading. Position your artwork in a place where it will receive indirect or diffused light to preserve the colors.

Dust Regularly: Lightly dust your canvas prints using a soft, dry cloth or a feather duster. Avoid using cleaning chemicals or water, which can damage the surface of the canvas.

Keep Away from High Humidity: Areas with high humidity can potentially lead to mildew. Try to hang your prints in a climate-controlled environment.

Handle with Care: When moving your canvas, avoid touching the surface directly. Always support the frame or the edges of the canvas to prevent stretching or puncturing. While my western canvas prints are stretched to tensions that meet art quality, the prints should not be considered indestructible and should be treated as you would treat any art.

Each piece is made to order. Photo prints and mounted prints typically take 3 business days to produce, canvas gallery wraps and float-framed canvases approximately 4 business days, and custom framed prints up to 7 business days. During busy holiday periods, production may take up to 2 additional business days.

After shipment, transit typically takes 1-5 business days within the continental United States. Delivery times to Alaska and Hawaii are typically 3-7 business days.

Business days are Monday through Friday, excluding holidays. These timeframes are estimates, not guaranteed arrival dates. I’ll send tracking information when your order ships.

See my Shipping & Delivery Policy for full details.

I wish I could print them myself, but no, my products are printed, framed and shipped by professional prints labs that are selected for their outstanding products and customer service. All products are produced and shipped from the USA.

I don't sell my digital files except in the rare case that a product is needed that is not offered by the print labs I use. If you are shopping for an unusual photography product that I don't have listed, please get in touch!

I sure can! Just contact me to discuss what you'd like to see. Since these are my personal photos, I can make changes! The most common change I make is turn a color photo into black and white wall art. I can also add text such as a family name or date. If personalization is requested, I will send a mockup to make sure it's exactly right!

See more information about personalized western art here.

I also have a few "designed to be personalized" western artworks to include baby or family names, cattle brands, logos, etc. See those here.

I’ll replace any artwork that arrives damaged, defective, or incorrect free of charge, including replacement shipping. This applies to custom and personalized items too.

Please email teri@terijames.com promptly with your order number, a description of the issue, and photos of the artwork. For shipping damage, please also include photos of the packaging. I’ll help arrange your replacement.

See my Returns, Refunds & Cancellations Policy for full details.

You have lots of options! I usually take my wall art prints to Hobby Lobby, or a custom framer if you have one locally. There you can see the frames and mats available and select the options that look best with the print and with your decor.

Frame sizes are measured by the dimensions of the opening of the frame, not the overall size of the frame itself. Example: for a 24"x36" print framed in a 2" wide frame, the overall finished product size would be 28" x 40". For this print, however, you would shop for a 24"x36" frame (opening dimension).

In summary, when you see a frame size like 5x7 or 11x14, it’s describing the size of the picture or artwork that fits in the frame’s opening.

If you're in doubt about what size would fit best, please contact me! With a photo and measurement of your room, I can create a free mockup and place the canvas, scaled to size, on your wall. In addition to sizes, it's very helpful to visualize how my western and rustic artwork will compliment your decor.